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You can find more information about cookies and data protection on our website as well as your rights as a data subject here.
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You would like to have your GRAEF product repaired (outside the warranty)? Then you can now conveniently book the respective service via our online shop.
Attention: Please remember to enclose your invoice for the maintenance/ repair. Processing is not possible without the proof of payment in the package.
Send
Send device to the address listed here
Graef Bros. GmbH & Co. KG
Service/Repair Department
Donnerfeld 6
59757 Arnsberg
Testing
We receive and test your device.
Repair flat rate
Repair flat rate includes:
Error analysis
Repair
Safety check
Professional cleaning
Decalcification
Component exchange
Return shipping
We will send the device back to you carefully packed.
Receipt
You will receive the finished and thoroughly serviced unit delivered directly to your door, back.
